What is eDDA?

eDDA (Electronic Direct Debit Authorization) Deposit is a fast deposit method based on "HK FPS". By authorizing bank account, customers can initiate a deposit in Longbridge APP instead of dealing with complex bank transfer. Funds can be transferred from your bank account into your Long Bridge HK Limited account according to your deposit instruction.

Notes：Supported currency of eDDA: HKD only.

Advantages of eDDA：

• Security: The secure transfer service provided by Long Bridge HK Limited and Hang Seng Bank. The securities company and the bank conduct in-depth system connection. Each account authorization and each fund transfer requires both parties to verify the customer's identity. The process complies with the regulations of the Hong Kong Securities Regulatory Commission and the Hong Kong Monetary Authority.
• Extremely fast: 5x24 deposits are supported, and the account is extremely fast in 5 minutes.
• Free: eDDA quick deposit authorization and post-authorization deposit are free.
• Convenience: Deposit instructions can be initiated on the Longbridge APP, no need to go to the bank to operate, and no need to upload the transfer certificate.
• Wide coverage: Support mainstream Hong Kong banks including Hang Seng and HSBC.

eDDA Authorization

There are two authorization methods for eDDA:

• To initiate authorization in the Longbridge App, you only need to initiate the authorization process in the Longbridge App, which is convenient and fast.
• The bank initiates authorization, initiates eDDA authorization on the bank's web page, and initiates a deposit in the Longbridge App after the authorization is successful.

(1) Longbridge App initiates eDDA authorization application

Supporting banks: Minsheng Bank, Standard Chartered Bank, HSBC, Bank of China (Hong Kong), China CITIC Bank, China Merchants Wing Lung Bank, Hang Seng Bank, Nanyang Commercial Bank, Industrial and Commercial Bank of China (Asia), Zhong An Bank.

1.Select "Assets" tab - "Deposit Funds" - "Deposit HKD" - "Hong Kong Bank Card"

2.In the Hong Kong bank card list, after selecting the specific deposit bank card, click "eDDA deposit" to apply for authorization

Tip: If there is an eDDA label on the right side of the bank name, it means that the bank supports eDDA deposit. If there is no eDDA label, it means that it does not support eDDA deposit.

3.Confirm the bank authorization information, and click "Confirm Authorization", the system will automatically distinguish whether the user has bound the current bank card:

• If you have bound a bank card, you only need to confirm the card number, name, and click "Confirm Authorization"

• If you have not bound a bank card, you need to fill in the bank account name, remittance bank account number, and remittance account type. After filling in, click "Confirm Authorization"

4.After the submission is successful, wait for the bank's authorization. After the authorization is successful, there will be a push message and email to inform the user.

Note: Different banks have different eDDA authorization processing times. Most banks will have an authorization result in about 5 minutes. Some banks are expected to take 1 working day. Please wait patiently.

(3) eDDA Authorization (Bank Website)

1.Login HSBC bank Website, find [My banking] - [Autopay] - [Set up Autopay] - [Merchant name - Others - Bank account] , fill in the form with the below information.

Note: If you fill in an error, it is recommended to fill in the bank code and name first, and then fill in the merchant name.

2.Tick to accept the Declarations, click [Countinue]

3.Check your information , and obtain the security code according to the steps provided by HSBC Website, then click [Confirm]. Complete the authorization application.

Notes：The mobile security code is built into the HSBC HK App, allowing you to easily log in and use mobile and online banking services without having to carry an additional physical security device, and to confirm transactions more quickly. If not installed, scan the QR code to download:

Waiting for approval

Generally, it takes 1-2 days for bank to verify your application after you submit the authorization request to your bank. Please initiate a deposit request after the bank's authorization is approved which is subject to the notification of the bank.

Longbridge App initiates a deposit application

After the authorization is successful, you can directly go to the eDDA deposit page of the Changqiao App, click "Deposit Now", and it is estimated that the account will be credited in about 5 minutes during the Hong Kong stock trading period.

Credited Time

There is no limit for Long Bridge HK Limited. Please pay attention to whether there is a transfer limit on the bank.

If the Hong Kong stock market is closed, the credited time will be postponed.

eDDA Deposit Fees

Free of charge

[Note] If the account fund balance is insufficient, the bank may deduct the handling fee. Please ensure that the account assets are sufficient before the transfer to avoid the bank from charging a fee for the failure of the operation.

Other questions

• If the bank card edda authorization is successful, the bank card is not allowed to be deleted, and the bank card can be deleted only after the edda authorization is unbound.
• Currently, the app does not support de-authorization, you need to go to the bank's online banking to de-authorize.

Common Authorization Failure Reasons

• Generally speaking, if the authorization fails, it is necessary to confirm whether the authorization information is filled in correctly, including whether the account opening certificate type, card number and name order are consistent with the bank account opening information.
• HSBC is divided into savings account and current account. Users need to pay attention when filling in the card number. Generally speaking, the card number ending in 888/833 refers to the savings account, and the card number ending in 001 refers to the current account. If you are not sure about your account information, you can check the number on your checkbook or contact your bank to confirm. Please make sure that the account assets are sufficient before the transfer, so as to avoid being charged by the bank if the operation fails.

Notice

1. Customers need to register important information such as a valid mobile phone number or email address and a newly issued certificate with their bank.
2. Long Bridge HK Limited cannot accept incoming funds from third party, and can only accept funds originating from a bank account held in the same name registered with us. Otherwise, the cost of refund will be borne by the customer.
3. Bank may take a certain amount of time to process the remittance, and the "remitted" notification from bank does not mean that Long Bridge HK Limited has received the money. And funds are subject to settlement and approval upon receipt. Please be informed that Banks and Long Bridge HK Limited do not handle remittance during Hong Kong Public Holidays, so extra time is needed.
4. Long Bridge HK Limited does not accept direct cash deposits at this moment.

Disclaimer

The screenshots of the above guidelines are shared by users and are for reference only. If there is any discrepancy in the screenshot, the actual interface of the bank shall prevail. Please confirm with the bank to fill in the information. Long Bridge HK Limited will not be responsible for any losses caused by this guideline.

These guidelines may contain links to third-party websites for the convenience of users. Long Bridge HK Limited is not responsible for the contents of any websites linked to or from this website. The company (whether express or implied) does not guarantee the accuracy, legality, reliability or validity of any contents on any other websites.