An ATM/counter deposit allows you to use the beneficiary information of Longbridge to transfer funds to the receiving bank account offline through an ATM or at the bank counter. After completing the transfer, remember to upload a photo of your receipt to the app.

Below are the detailed steps, processing time, fees, and other important notes.

Step 1. Get the beneficiary information

Step 2. Transfer funds to your Longbridge account via an ATM or at a bank counter.

Step 3. Photograph the remittance proof

Please photograph your remittance proof after completing the remittance.

An ATM deposit receipt

A counter deposit receipt

Step 4. Upload the remittance proof

After completing the transfer, please upload the photo of the deposit receipt as the remittance proof to the Longbridge App immediately to avoid delaying the deposit progress.

• Go to the Longbridge App > Assets > Deposit.
• Select the deposit currency and enter your bank information.
• Select ATM/counter transferand upload the remittance

Notes

1. These guidelines are only applicable to Hong Kong bank counters and ATMs
2. The bank account used for the transfer must be registered under the same name as your securities account with Longbridge HK Limited. Transfers fromany third-party accounts will not be accepted. Any refund fees incurred due to transfers from third-party accounts will be your responsibility.
3. It takes time for banks to processthe remittance request, and a bank notification stating that the funds have been remitted does not mean that Longbridge HK Limited has received the deposit. Funds are subject to settlement and approval upon receipt. Please note that neither banks nor Longbridge HK Limited will process remittance requests during Hong Kong public holidays, so please allow sufficient time for processing.
4. Longbridge HK Limited does not accept direct cash deposits at this moment.

FAQs

Q1: When will the deposit show on my account record?

In Hong Kong, intra-bank transfers can be completed within 2 hours at the fastest, and inter-bank transfers may take 1-3 working days. The exact time may vary depending on banks.

Q2: Is there a fee for deposits?

No, we don’t charge deposit fees. Note that your bank may apply fees.

Disclosures

The photos provided in the above guidelines are shared by users and are for reference only.

If there is any discrepancy between the photos and the actual documents issued by the banks, the latter shall prevail. Please consult your bank when filling in the documents. Longbridge HK Limited assumes no liability for any losses resulting from reliance on these guidelines. These guidelines may contain links to third-party websites for the convenience of users. However, we do not endorse nor accept responsibility for the content hosted on any websites linked herein or accessed through them.

Longbridge makes no warranties (whether express or implied) regarding the accuracy, legality, reliability or validity of any content on any other websites.